Privacy Policy

At Carlsbad HVAC Pros (accessible from carlsbadhvacpros.com), one of our primary priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Carlsbad HVAC Pros and how we use it to provide high-quality HVAC diagnostic, repair, and rebate consultation services across Carlsbad and North County San Diego, California.

1. Information We Collect

When you browse our website, request service estimates, or call our 24/7 Carlsbad dispatch line, we may collect the following information:

• Voluntary Contact Information: Your name, phone number, physical service address, and email address when you submit our contact or service request forms.
• Service Details: Information concerning your heating, cooling, heat pump, or coastal HVAC system requirements.
• Log Files: Like standard web platforms, Carlsbad HVAC Pros uses log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and number of clicks.

2. Cookies and Web Beacons

Like any other commercial website, Carlsbad HVAC Pros uses "cookies". These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and device preferences.

3. Google DoubleClick DART Cookie & Advertising Partners

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to carlsbadhvacpros.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads.

Some of our advertising and marketing partners may use cookies and web beacons on our site. Our advertising partners include:

• Google AdSense: Delivers contextual home improvement, energy rebate, and local HVAC solutions.
• Affiliate Networks & Referral Partners: May place tracking cookies to track verified service calls and product recommendations (such as air filters and smart thermostats).

4. California Consumer Privacy Act (CCPA) Privacy Rights

Under the CCPA, California consumers residing in Carlsbad and statewide have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data. Carlsbad HVAC Pros does not sell your personal data to unaffiliated third parties.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our dispatch team.

5. Third-Party Links & Dispatch Providers

Carlsbad HVAC Pros's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or lead partners for more detailed information.

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to reach out to us: